Onsite Support Services
Does your business need onsite support services from time to time and you never know who to call for help? You can never predict what kind of issues can pop up on a day to day basis, whether it be issues with desktops, laptops, servers, phone systems, router, network or your video conferencing room, sometimes the broad nature of the technical challenges that could pop up can be too much for your local IT guy to handle.
If your business has an experienced and established IT team but the cost of sending IT technicians to site to remote locations becomes too expensive when considering flights and accommodation, or you just don’t have anyone reliable to call on in your area.
CircleBC in conjunction with our partners have access to a pool of 800+ technicians and are well placed to deliver a range of Information Technology, Networking, Audio Visual, Data, Voice and Communication installation, service and support 24/7 in every state across Australia.
As a result of the convergence of these technologies, CircleBC is in a unique position to offer a single point of contact across a broad range of technologies and hardware solutions, we are able to draw on the experience of a range of technology partners, vendors and technicians to deliver multi-disciplinary projects, all coordinated by our expert project managers.
We have experience in multi-vendor technologies in environments both large and small, we can service small businesses through to large corporates and enterprises with 1,000’s of employees.
We can support your business with break-fix, phone support, or remote support and ongoing managed services.
CircleBC can support your business with the following Onsite Support Services
- IT and Telecommunications Consulting & solution design
- Onsite Troubleshooting, Deployment and implementation services
- 24/7 Help Desk and Managed Services
- Remote Management and Remote monitoring Services
- Cloud hosting services, implementation and integration
- Data backup and recovery services
- Installation Services – servers, storage, workstations, networks and communications cabling, UPS’,
- Wireless connectivity services and smart Device deployment and management
- Break/Fix Support across a range of technologies
- Technology Decommissioning and recommissioning, including office relocations, server and printer relocations, phone system relocations and setting up at new location.
- Microsoft Integration 365 services
- IT Hardware and Telecommunications Hardware for new projects or replacement hardware under break/fix
- Audio Visual installation, service and support, integration of digital signage solutions, corporate audio and video conferencing suites, automation and smart technology.
- CircleBC is a supplier of Telecommunications services ranging from PSTN, ISDN, ADSL, and Fibre connections. We also offer Phone Systems, mobile broadband services via 3G & 4G networks & mobile phone plans to suit your specific requirements.
If your business is in need of urgent Onsite Support Services, regardless of whether it is Onsite IT Support, Onsite Telecommunications Support or Onsite AV Support, there is a very good possibility that we have a technician available near you. We are able to provide trained staff at short notice and on an adhoc basis if required.
CircleBC have been delivering IT Consulting and IT Services to hundreds of customers throughout Australia, including Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra and Hobart.