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Before
Required to do a review on mobiles, data and fixed voice
Numerous billing issues with incumbent
Unnecessary services being charged
Wanted to move to NBN and discuss phone system options
Wanted to reduce costs and move to a more reliable vendor
After
Engaged CircleBC to conduct a telecommunications review and to manage the change to a better solution and different vendor
Deployed NBN in parallel to ADSL
Churned 1800 and fixed line services to a new vendor with better rates
Prepare phone system to be replaced to a fully hosted solution
Deployed better routers that could be used as a part of a managed IT service in the future
Generated 20% savings on all fixed and data costs whilst improving internet speeds
Assisted with migration and changeover between providers
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