Case Studies

Conveyancing Firm


  • Required to do a review on mobiles, data and fixed voice
  • Numerous billing issues with incumbent
  • Unnecessary services being charged
  • Wanted to move to NBN and discuss phone system options
  • Wanted to reduce costs and move to a more reliable vendor


  • Engaged CircleBC to conduct a telecommunications review and to manage the change to a better solution and different vendor
  • Deployed NBN in parallel to ADSL
  • Churned 1800 and fixed line services to a new vendor with better rates
  • Prepare phone system to be replaced to a fully hosted solution
  • Deployed better routers that could be used as a part of a managed IT service in the future
  • Generated 20% savings on all fixed and data costs whilst improving internet speeds
  • Assisted with migration and changeover between providers