Overview
A business networking group was struggling with their slow internet speeds and sought a reliable solution to support their daily operations. The limitations of their existing setup impacted not only general productivity but also the voice quality on their VoIP phone system. Despite attempts to find better service options, previous vendors had stated that faster internet solutions were unavailable in their area.
Problems and Requirements
The company faced several critical issues:
Slow Upload Speeds
Their current internet service provided inadequate upload speeds, which hindered data-heavy tasks and affected the VoIP call quality.
Impact on Day-to-Day Operations
The low-speed connection disrupted workflow efficiency and compromised their communication quality, creating numerous challenges for the business.
Previous Vendor Limitations
Vendors repeatedly informed the business that faster internet solutions were unavailable in their region, leaving them with limited options.
Solutions and Recommendations
After a comprehensive review of the business’s connectivity needs and infrastructure, the following solutions were proposed and implemented:
Deployment of a Business-Grade EFM Solution
Deployed a business grade EFM symmetrical data solution.
New Cabling
We installed new cabling between MDF and their communications cupboard and improved wiring and cabling in the communications cabinet.
New Data Solution
Deployed new data solution in parallel, which increased their upload speed.
Updated Hardware
Telco Broker deployed updated routers for performance and to help with remote IT support.
Outcomes
The company now had an internet service and updated hardware that was able to support their communications needs.
